Key pick-up or drop-off

Service Description

Please have your keys ready at the initial consultation for us so we do not have to charge you for additional visits. Clients provide a set of keys. Please ensure the keys work. If you choose to not leave a key on file, a key drop-off fee applies. We will not leave keys in your home after the final visit. Emergencies or travel delays may require us to return to your property. We maintain both sets of keys in two different locations in a safe lockbox. For security purposes, the keys do not have any identifiable information—only a code name. We keep your address in a separate place to maintain safety.

Cancellation Policy

To cancel or reschedule please allow at least 48 hours from the appointment time. Please contact us by phone, text, or email. If canceled in less than 48 hours, you will not receive a refund.

Contact Details